Handgear/cooltext600364550.jpg

Shipping/Returns

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

 
USPS Parcel Post 
(7-10 business days)
USPS Priority Mail 
(2-3 business days)
 
 
International Priority
(7-10 business days)

 

 

 


Returns

Returns Policy:
New merchandise (not washed, worn, altered or soiled), suitable for resale, may be returned for exchange or refund within 14 days of purchase. Any items returned that are dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of wear, etc.  will NOT be accepted back.

For all items returned between 15 and 30 days, there is a 15% restocking charge.  After 30 days, goods will not be accepted for any reason. No returns are accepted on custom items or clearance items.

*Please note that due to hygiene concerns, compression shorts, athletic supports & cups, mouthpieces, products made from lycra (fight shorts, compression shorts, rashguards, etc.) will NOT be eligible for return/exchange under ANY circumstance. 

To return any merchandise, customers need to contact us at warrior-one@mmaa.net to receive verification.  Merchandise should be wrapped securely and returned via U.P.S., U.S.P.S., FedEx or any other insured parcel post. All merchandise sold as sets must be returned as sets. A credit will be issued by the original method of payment, excluding any shipping and handling charges.

Merchandise returned for exchange will require the customer to pay for any return shipping costs. 

» Returns Address:
Customers should send returns to: 

   Warrior-One Martial Arts Supply
   Customer Returns
   15550 - 27th Ave.  NE
   Seattle, WA  98155

Please allow 2 to 3 weeks on all returns for exchange, refund, or credit.

»
Books and DVD:
Due to vendor requirements, books and DVD cannot be refunded or exchanged once the seal is broken. If a defect is discovered in the purchased book or DVD, it can be exchanged for the same title.

Do you have any questions? Send us an e-mail at:

warrior-one@mmaa.net